Friday, November 11, 2016

Monitor/Restart/Bounce Workflow Agent Listener


Need to restart workflow agent listeners when configuration is changed


We raise a business event which has a subscription to initiate workflow.
Many times we see that our batch does not get processed and we have to Restart agent listeners and then batch gets processed.

Below are the steps we to restart the agent listeners :


  1. Login with Workflow Administrator responsibility
  2. Select 'Workflow Manager' link
  3. Click 'Agent Listener' icon
  4. Please make sure all workflow agent listeners are up
  5. Restart the below mentioned workflow agent listeners
    • Select 'Workflow Deferred Agent Listener'
    • Select 'Stop' Action and click 'Go' button
    • Select 'Start' Action and click 'Go' button
    • Select 'Workflow Java Deferred Agent Listener'
    • Select 'Stop' Action and click 'Go' button
    • Select 'Start' Action and click 'Go' button


Actually you not need to restart agent listeners unless you change the configuration.
It may be taking some time to process the events when you submit in batches based on phase value for event subscription.
Please wait for some time and check.
You can increase the performance of the agent listeners by increasing the tread count.

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