After R12 Clone: Consult the OPP service log for details

After make a clone of R12, the new instance gave “Completed, Warning” for all XML output requests the request log show the following:

Post-processing of request 509561 failed at <timestamp> with the error message:

One or more post-processing actions failed. Consult the OPP service log for details.

you can review the OPP log file from the following query to find the location and file name for the OPP log:

SELECT

fcpp.concurrent_request_id req_id, fcp.node_name, fcp.logfile_name

FROM fnd_conc_pp_actions fcpp, fnd_concurrent_processes fcp

WHERE fcpp.processor_id = fcp.concurrent_process_id

 AND fcpp.action_type = 6

 AND fcpp.concurrent_request_id = &request_id;

the OPP log file will be in the $APPLCSF/$APPLLOG with an name of “FNDOPP*.txt”

now the log file shows the error:

[UNEXPECTED] [50032:RT509560] oracle.apps.xdo.XDOException: Unable to create font cache directory: /u01/SID/instapps/CONTEXT_NAME/temp/xdofonts/SID

Solution:

1. Navigation Path:

(Responsibility) XML Publisher Administrator > (Menu) Home > (Tab) Administration > (SubTab) Configuration > Properties > General > Temporary directory

2. Provide a valid value to ‘Temporary directory’, and click button ‘Save’.

3. Re-test the issue.